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OPEN FROM  07 / 04  TO  01 / 10 / 23

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Frequetly asked questions

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General information about the campsite
What is the opening period of the campsite?

from april 7 to october 1 st

Where is the campsite located?

In the Bouches du Rhône department, 16 chemin de la quiétude 13500 Martigues
Between Martigues and Sausset-les-Pins.

How big is the campsite?

2 hectares with 116 pitches

What are the reception opening hours?

from 9 a.m. to 12 p.m. and 2 p.m. to 7 p.m.

What are the opening hours of the access barrier?

In order to preserve to tranquility of the campsite and the peace of your nights, the barrier is closed from 10 p.m to 7 a.m

How far from the campsite is the beach?

It is 400m away by a private access along the seaside.

Which barbecues are allowed on the campsite?

Charcoal barbecues are forbiden
Pitches: only gas barbecues
Rentals: gas or electric barbecues

When do i have to pay the deposit and the balance of my stay ?

For the rentals : deposit on booking, balance 30 days before arrival.
For the camping pitchs : deposit on booking, balance on arrival.

Is there wifi in the campsite ?

Yes it's chargeable in the rentals and on the pitches except in the wifi zone where it's free 30 minutes every 6 hours.

Can we receive visitors ?

Yes it's possible for a price for 4€ per person and per car (if available in the car park).
It's not allowed to bring visitors car into the campsite

Can i charge my electric car on the campsite ?

No we don't have a terminal for charging vehicles and it's forbidden to plug them in rentals or electrical boxes.

Is the campsite accessible to people with reduced mobility?

Yes for rentals and pitches

Information for renting chalets and mobile homes
Can we arrive ouside reception opening hours ?

Yes it's possible by notifying us in order to explain to you the procedure to follow to take your rental

On my arrival do i have to pay a deposit ?

We give your deposit back upon the departure after the general inventory.

Should i make an appointment for the departure inventory ?

Departure are between 7 a.m and 10 a.m maximum.
If you leave between 7 a.m and 9 a.m you must come and set a departure time, after 9 a.m, it's not necessary

How many people can settle in a renta l?

Rentals have a capacity that cannot be exceeded (child and baby included).
ex : 4 people mobil-home = 4 people maxi child and baby included

Can i choose the localisation of my rental ?

You can mention your preferences when booking (ex: being close to the reception, access to the beach, near your friends, sunny location, semi-shaded etc...) As far as possible the campsite will assign you the rental best suited to your request.

Are animals accepted in rentals

Yes - 10 kg with breed and size restriction  (category 1 and 2 and large dogs)

Is it possible to put a tent in front of my rental ?

No, you will need to reserve a tent pitch

In the rentals, are the dishes provided ?

Yes

Are sheets and towels provided

No but it's possible to rent them

Is there a television in the rentals ?

No, but you can rent it from our service provider on 06.85.52.77.98 or contact us

Can we rent TV or gas barbecue ?

Yes you can send us an email

Can we rent a cot or high chair ?

yes and you can also rent the Baby pack (cot + mattress + high chair)
Sheets are not provided

Informations abour pitches
What are the reception opening hours ?

Every days from 9 a.m to 12 p.m and from 2 p.m to 7 p.m

Can we arrive ouside reception opening hours ?

No it's not possible, it's imperative to arrive before 7 pm

On my arrival do i have to pay a deposit ?

Yes
25€ for the barrier key
25€ for the key to access to the beach

 

Are animals accepted on the pitch ?

Yes - 10 kg with breed an size restriction (catégorie 1 oand 2 and large dog)

How many people can settle on a pitch ?

6 people maximum (child and baby included)

Can friends come and spend a few days on our pitch ?

Yes it's possible as long as you do not exceed the authorized capacity of the pitch : 6 people maximum

These people wil be extra on your bill and will have to pay the package : person and car.

Is toilet paper available in sanitary facilities ?

No it's up to everyone to bring their own

Is there electricity at all pitches?

Yes 6 amps (1320 watts)

What electrical outlets should we bring ?

French sockets

Do we need tokens to take a shower ?

No

Is there a sink on the pitches ?

yes with a cold water

Is there a possibility to drain the black and gray water ?

Yes

Information booking - paiement
When do I have to pay a deposit ? When sould the balance be paid ?

A 30% deposit is required upon booking, you can add cancellation insurance.
The balance must be paid at least one month before arrival.
Any booking made during the month before your arrival must be paid entirely by credit card.

Can i paid my rental in several times ?

Yes it's possible to pay the balance in several times.
The deposit must be paid in one go when booking and the rental must be settled 30 days before your arrival

How does the cancellation insurance work ?

When making your booking, you have the possibility of taking out cancellation insurance, the price is 3% of the amount of the stay, it must be paid at the same time a the deposit.
This will reimburse you in the event of cancellation for a serious case (on supporting documents) (see the general cancellation conditions) without the booking fee and the amount of the insurance.


 

 

If a don't subscribe to the insurance, will i be reimbursed ?

Not without taking out insurance, you will not be able to claim any reimbursement wathever the reason,
nor to have a voucher for the next year.

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Camping Les Mouettes ***
Sainte Croix - La Couronne 16, chemin de la Quiétude 13500 MARTIGUES
Tél. : 04 42 80 70 01 ~ Fax : 09 70 29 62 01 ~ campinglesmouettes@wanadoo.fr
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Qualité Tourisme Camping Qualité Small Site ANCV ANCV connect WIFI gratuit VACAF non accepté Barbecue interdit Paiement sécurisé

Vous recherchez :

~ A 3 stars campsite ~ A mobile home rental ~ ~

A proximité :

~ ~ Provence ~ Marseille ~ The south of France ~ ~ Martigues ~ ~ Mediterranean ~ Bouches du Rhône (BDR) - 13 ~
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