Preparing your stay in Martigues
Consult our useful documents to help you prepare for your next stay at Camping Les Mouettes in Martigues!
Useful information
The campsite reception is open every day to welcome you and meet your needs!
Opening
Reception 🕐 9am – 12pm / 2pm – 7pm
Barrière 🕐Opening hours : 7am / 10pm
Rental times
Arrival 🕐 : 4pm – 7pm
Departure 🕐 7am – 10am maximum
For arrivals after 7pm: Please contact us, we can arrange for you to collect your keys independently.
Opening hours
Arrival 🕐 : 2pm – 7pm
For arrival between 7pm and 10pm : Please contact us, a solution allows you to collect your keys independently.
Restaurant opening hours
🕐 10am – 2pm / 5pm – 10pm
The restaurant is open daily until 26/9
(subject to change)
Reservation
Reservations will only be confirmed upon receipt of a deposit within 5 days of confirmation of your request. The balance must be paid no later than 30 days before the arrival date, failing which the booking will be considered cancelled and the deposit retained.
All bookings made within one month of arrival must be
paid in full by credit card.
It is possible to pay the balance of your stay in instalments up to a maximum of 30 days before arrival.
Rental / location
We reserve the right to modify the number of your rental or
pitch without informing you, while keeping the specificity
of your request.
The rental or pitch is intended for a specific number of occupants, and may under no circumstances be occupied by a greater number of people (including children and babies).
Any erroneous information will result in the cancellation of the reservation
and the sums paid will be retained.
Please consult our general terms and conditions.
Cancellation of a stay
All cancellations must be confirmed in writing and will take effect on the date of receipt of an e-mail or letter.
In the event of cancellation or early departure, the sums paid will not be reimbursed.
Without insurance, cancellation will not give rise to any reimbursement for any reason whatsoever.
In order to claim a refund, we strongly advise you to take out holiday cancellation/interruption insurance when booking.
See CAMPEZ COUVERT insurance conditions
Please consult our terms and conditions
Animal
Our animal friends (dogs and cats) are welcome among us!
Only one dog (under 25 kg) is allowed per rental or campsite.
Dogs considered dangerous (Categories 1 and 2), large dogs, and certain breeds are not permitted. (Please contact us).
To help keep the rental unit comfortable and clean, please bring a throw or blanket for the sofa and make sure your dog does not sleep on the beds. Thank you for helping to ensure a pleasant stay for everyone!
For pets admitted to the campsite, an up-to-date vaccination certificate must be presented on arrival. Your pet must be kept on a leash throughout your stay.
We ask you to respect the cleanliness of the premises and to take your pet outside the campsite.
Cleaning bags are available at reception.
So that everyone can enjoy their stay to the full, please ensure that your pet remains quiet, calm and unobtrusive, and does not disturb other holidaymakers with prolonged barking.
Your pet must not be left alone in the rental or on the pitch during your absence.
Dogs are not allowed on supervised beaches. You can take your pet to the Tamaris harbor or to the small coves.
Only one cat per rental or pitch. Please mention that you have a cat in the comments…
Wifi
For added convenience, Camping Les Mouettes offers wifi throughout the campsite.
You can surf the net from your rental or pitch, with à la carte wifi.
Camping les Mouettes also offers free access to the wifi area (15 minutes every 6 hours).
Mail and parcels
You can receive mail or have a parcel delivered by entering your first and last name in the campsite address.
You can then collect them during reception opening hours.
